Home > Service > Repair&Maintenance
Repair&Maintenance
 

1.According to regulations of consumer protection act in Taiwan  

  (http://www.cpc.gov.tw/), goods can be returned with in seven days after

  purchase. Returned product mustbe unused and in its original condition.

 

2. According to regulations of consumer protection article 19, return policy

   only applies to online shopping, mail order..etc. It's not suitable for entity

   store.


3. From the date of purchase, products are warranted for one year with 

    maintenance card, while collaborators warranted for half year


4. Motor’s warranty is from the date of purchase, warranted according to

    the indicated year written in the warranty card.


5. Apart from motor, all the consumables like jars, blade, bearing, tamper, 

    lid, funnel, switch..etc and other spare parts are warranted for one year.


6. Buying spare parts and accessories will not enclosed warranty card 

    Please keep your delivery receipt and warranted for half year.


7. During the warranty, according to following points, the guests are responsible 

    for paying the required parts costs :Everything misused by non- original

    parts, negligence or damage caused by man-made, not at maintenance range.

    Damaged by natural disaster, falling, or not according to specified voltage.


8. This warranty does not apply when the serial number or production code

    has been deliberately altered, defaced or removed. Warranty card should

    be filled with the date of purchasing, or it will be in vain.


9. Lost with warranty card, products without pay on the reissue, please take

    good care of. The Company reserves the right not to provide maintenance 

    services.


10. After buying or repair the consumables like jars,filter,blade, bearing, 

      tamper, lid, funnel..etc, please keep the delivery receipt or invoice,which 

      warranted for half year.


 

1.When you find functioning properly, please call us to arrange a preliminary

   understanding to maintenance procedures.


2. Properly pack the product for shipping to avoid shipping damage, and 

    sending by post, convenient store or transport companies


3. Please enclose warranty card if it within the warranty period, be sure to 

    write your name, phone number and address.

 

4.Please send to :

Add: 2F.-3, No.50, Sec. 1, Zhonghua Rd., Tucheng District., New Taipei City 236, Taiwan (R.O.C.)

Tel: (02)2265-7793

Name: Xin Li Kang Maintenance 


5.Please enclose a memo with your name, phone number, and address.


Note:

1. The freight shall be prepaid by the shipper.


2.Blender is considered as small household appliances, there fore,  

   purchase for over one month, we don't provide collect service.


3. If you have any questions, don't hesitate to contact us.

    Thank you for your support and cooperation!